Shipping policy

Deliveries are conducted daily from Monday to Sunday, between 10:00 AM – 6:00 PM. We'll do our best to deliver within your chosen time slot. For exact time deliveries, we recommend arranging your own delivery service.

We currently deliver our products within Klang Valley and Selangor in Malaysia only to ensure your bouquet arrives in the best condition. 

All deliveries are handled by trusted third-party delivery company.

We are not responsible for late deliveries caused by unforeseen circumstances such as heavy traffic, unpredictable weather, floods, or any other factors beyond our control.

Delivery will be made to the designated drop-off point, lobby, or ground floor only. For high-rise buildings such as condominiums, malls, hotels, and hospitals, please ensure the recipient is available to collect the item at the drop-off point.

It is the sender’s responsibility to inform the recipient about the delivery. If the item is left in a safe place at the request of the sender or recipient, we are not liable for any loss or damage thereafter.

If a delivery fails for any reason, including recipient refuses to accept the delivery or being unreachable, the order will be returned to us. Re-delivery may be arranged upon request and will incur additional charges.